1.
Only guests who have completed all stay-related formalities and paid the required fees are authorised to stay at Glamila Cottages.
2.
Each cottage is intended for a maximum of 9 people. Exceeding this number requires prior consent from the Owner.
3.
The cottage is made available to the Guest for the period specified in the booking.
4.
Glamila Cottages is a year-round facility. The cottages are equipped with installations and devices that allow year-round use according to their intended purpose.
5.
Cottages are rented by the night. Check-in is possible from 3:00 PM on arrival day. Check-out is by 11:00 AM on departure day. Any exception requires the Owner’s consent.
6.
Staying in the cottage or leaving belongings after check-out time without prior agreement with the Owner may be treated as an extension of the stay and may result in a charge for the next night.
8.
The cottage may not be transferred to third parties or made available to people not declared during booking without the Owner’s consent.
9.
Quiet hours apply throughout Glamila Holiday Village from 10:00 PM to 6:00 AM.
10.
The behaviour of guests or people under their care must not disturb the rest of other guests. The Owner has the right to refuse further service to people who violate social rules, order or safety.
11.
Events, celebrations or meetings that may disturb other guests require prior consent from the Owner.
12.
Smoking cigarettes and tobacco products, including e-cigarettes, is strictly prohibited in the cottages.
13.
For fire safety reasons, it is forbidden to use heaters, electric grills, camping stoves or any other devices that are not part of the cottage equipment.
14.
Open fire, candles and other sources of flame are strictly prohibited in the cottages.
15.
Grills and bonfires may only be lit in places designated by the Owner, with special care and in accordance with fire safety regulations. After grilling, the user is obliged to leave the area clean.
16.
During the heating season, guests are obliged to use the heating, air-conditioning and other technical devices according to their intended purpose and the instructions provided by the Owner.
17.
The guest is obliged to report any noticed damage, technical faults or missing equipment immediately after check-in.
18.
The guest is financially liable for any damage to cottage equipment or the property infrastructure caused by the guest or by people under the guest’s care.
19.
Parents or legal guardians are responsible for the safety of children staying at Glamila Holiday Village.
20.
Guests may use the Glamila Holiday Village infrastructure in accordance with the rules applicable to individual attractions and devices.
21.
Use of the pools, hot tub, beaches, piers, water equipment, playground and other recreational infrastructure is subject to separate regulations applicable to individual attractions.
22.
Guests are obliged to sort waste according to the markings on the property. If waste is not sorted, the Owner has the right to charge an additional cleaning fee of PLN 100.
23.
Pets are welcome after prior notification. Pet owners are obliged to clean up after their pets and ensure that animals do not pose a threat or nuisance to other guests. A pet stay is subject to a one-time fee of PLN 40 for the whole stay.
24.
If keys, remote controls or other cottage-use items are lost, the guest may be charged the cost of repair or replacement.
25.
To improve guests’ safety, each cottage is equipped with a safe. Guests are required to properly secure their money, documents and valuables. The Owner is not responsible for their loss, damage or theft.
26.
The Owner is not responsible for temporary inconvenience resulting from causes beyond their control, especially temporary interruptions in electricity, water, internet or other utilities.
27.
The Owner and authorised persons have the right to enter the cottage in the event of failure, safety risk, need for repairs or necessary technical works.
28.
Any complaints concerning the stay should be reported immediately during the stay at the Glamila Holiday Village reception. Complaints submitted after the end of the stay may not be considered.
29.
Payments at Glamila Holiday Village are handled by Przelewy24.
30.
Staying at Glamila Cottages means accepting these rules and agreeing to follow them.
31.
Service seller details: Artma Sp. z o.o., Swidry 26, 11-500 Gizycko, NIP: 7451828609.

